It’s not enough to build a strong pipeline or optimize your contact and conversion rates or maximize average order value. For a successful outbound sales program, you need to do all those things well. But even then, it’s not enough. For long-term success, it’s also critical to build customer loyalty and engagement.
Are you taking a holistic approach to outbound sales? Are you building long-term relationships with your customers? Are you confidently maximizing your bottom line with top talent? If not, NexRep can help.
NexRep’s network of independent sales contractors has a strong track record of delivering unrivaled outbound sales results across the metrics that matter most: quality lead generation, connection rate, contact rate, conversion rate, continuity rate, average order value, customer satisfaction, and ROI.
How do we do it?
We can fully integrate with your business and fulfillment center, and our network of experienced sales professionals will serve as a seamless extension of your brand.
We offer you significant cost savings by reducing or eliminating any overhead associated with facilities, equipment, operations, and agent idle time.
We leverage a massive pool of independent contractors spanning across 42 states to find the best and brightest inbound sales professionals for your business.
Prior to taking calls from customers, inbound sales professionals within our network participate in rigorous, interactive certification, with material tailored to your brand
Our network of sales professionals is ready to take inbound calls 24/7/365, ensuring you are supported regardless of when your media runs and your customers call.
Our broad network of agents can flex and scale to ensure you have the right number of sales professionals at the right times, even as your business demands change.
Thanks to its always-on service and ability to flex, our network of agents can help you acquire more customers by answering more calls.
We leverage performance-based routing, driving more of your calls to top performing sales professionals and optimizing your conversions and AOV.
Our network of agents maximizes the revenue from every customer interaction by upselling and cross-selling accessories and related products.
We are focused on creating strong human connections that lead to a network of happy agents producing great customer experiences and building long-lasting relationships.
Our network of agents are committed to creating exceptional customer experiences across every interaction, knowing that customer experience drives loyalty and engagement.
We leverage data to uncover every opportunity to boost performance and to make data-driven decisions that benefit your brand and your bottom line.